Delivery Information
PLANT DELIVERY
Next day plant delivery is available 7 days a week when your order is placed before 10pm*, 5pm on Saturday for Sunday delivery and 2pm* Sunday for Monday delivery). Monday - Saturday delivery is FREE. Premium Sunday delivery is £2.99. Should our courier be unable to deliver the plant to the recipient, they will leave a message card with details regarding the rescheduled delivery. Next day plant deliveries are sent via courier and we are able to deliver Monday-Sunday.
IMPORTANT DELIVERY INFORMATION
We are not always able to guarantee a delivery day. We will, however, endeavour to deliver on the specified date because all plants are sent via a 24-hour delivery service the day prior to the chosen date. Should a delivery not be made on the specified date, we are not able to offer a refund. We offer delivery 7 days a week except for bank holidays. Any orders that are scheduled for delivery on a bank holiday may be delivered the following working day unless otherwise specified. Next day plants are delivered via DPD and Royal Mail. For more delivery information, see our Terms and Conditions Section 4 – Deliveries.
DELIVERIES TO HOSPITALS & UNIVERSITIES
Kindly provide as many details regarding the delivery address as possible (i.e. floor number or department) in order to ensure successful delivery. In certain cases, which are beyond our control, plants might be delivered to somebody other than the recipient (i.e. receptionist). Our couriers always endeavour to deliver the plants to the specified recipient. Deliveries to hospitals can prove difficult since patients tend to move to different wards. Under such circumstances, a successful delivery cannot be guaranteed and for this reason we reserve the right to refuse a refund.
MORE